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Complaints Against Dental Hygienists


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Dental Assistants

Most Dental Assistants work hard to ensure the best quality treatment available to all patients. However, there are those who don’t live up to the expectations of the patient. The patient has the right to address this issue with the dental facility. If they do not feel their complaint has been properly handled, they can then file a complaint with the State Dental Board.

 

State Dental Boards are responsible for regulating dental practices. They work hard to protect the public against improper behaviors by Dental Assistants, Dental Hygienists, and Dentists. They are to thoroughly investigate all complaints filed that involve competentcy. State Dental Boards do not handle complaints such as fee disputes, personality conflicts, rude behaviors, or difficulty with scheduling appointments in a timely manner. Such issues are to be referred to the Better Business Bureau.

 

It is important to file a complaint with the State Dental Board as soon as possible to allow then to be of the most help. Most states allow you to file your complaint online, over the phone, or you can request a form be sent to you in the mail. Some states will only accept a complaint in writing.

 

Dental Assistants need to be aware of the process that patients can go through if they have a complaint. Dental Assistants need to be cooperative during the investigation. If a Dental Assistant feels a patient may file a complaint, it is important to write down as much information as possible. This information needs to include the patient’s name, date, time, and what took place. Also document any verbal interactions and who all was present to observe the incident. This information will be very useful to you and to the State Dental Board.

 

The Dental Board works hard to resolve the issue as quickly as possible. However, it will not rush the efforts to investigate it properly. Some complaints are resolved in a matter of days while others linger for years. Once a complaint has been filed, a copy of it is sent to the dental facility for a response. Generally, the dental facility is given a specific time frame to have their response back to the State Dental Board.

 

Once the response is received and reviewed, the Dental Board will compare the information to that on the complaint. From there, a course of action will be mapped out. This generally involved conducting interviews of all parties present during the incident. A panel is set up to investigate if any dental laws were violated. If there appears to be a violation, a hearing will be scheduled. The Dental Assistant will be notified as well as required to show up for the hearing.

 

If the Dental Assistant is found to be in violation of dental laws, the Dental Board will issue a reprimand. This will depend on the state guidelines as well as the violation. Reprimands may include a letter of apology, suspension, probation, or even revocation of the Dental Assistant’s license. The Dental Board is not allowed to require monetary compensation. If the person filing the complaint want to be compensated in that manner, they will need to file a civil suit with their local judicial system.

 

Dental Assistants who find themselves in the middle of a complaint issue with the Dental Board are likely to experience anxiety and fear. Many dental facilities will provide the individual with counseling as well as legal consultation. In most cases, it will depend on the issue the Dental Board is investigating. If the dental facility backs the Dental Assistant they will do all they can. However, if they feel the Dental Assistant is in violation of dental regulations they may terminate the individual, leaving them to pay for their own defense.

 

It is the responsibility of the Dental Assistant to follow all policies and procedures correctly. If you have any doubt, take the time to have everything explained to you. Losing a complaint under the Dental Board can cost you your job, as well as your career. If you lose your license, you may find it difficult to obtain another job in the profession as a Dental Assistant. Making sure you follow policies and procedures will ensure that you have a good chance of winning such complaints upon a complete review and investigation by the Dental Board.

TOOTH DECAY PREVENTION

By ADA Dental Association

Tooth decay is the destruction of your tooth enamel, the hard, outer layer of your teeth. It can be a problem for children, teens and adults. Plaque, a sticky film of bacteria, constantly forms on your teeth. When you eat or drink foods containing sugars, the bacteria in plaque produce acids that attack tooth enamel. The stickiness of the plaque keeps these acids in contact with your teeth and over time the enamel can break down. This is when cavities can form.

Cavities are more common among children, but changes that occur with aging make cavities an adult problem, too. Recession of the gums away from the teeth, combined with an increased incidence of gum disease, can expose tooth roots to plaque. Tooth roots are covered with cementum, a softer tissue than enamel. They are susceptible to decay and are more sensitive to touch and to hot and cold. It’s common for people over age 50 to have tooth-root decay.

Decay around the edges, or a margin, of fillings is also common for older adults. Because many older adults lacked benefits of fluoride and modern preventive dental care when they were growing up, they often have a number of dental fillings. Over the years, these fillings may weaken and tend to fracture and leak around the edges. Bacteria accumulate in these tiny crevices causing acid to build up which leads to decay.
You can help prevent tooth decay by following these tips:

Brush twice a day with a fluoride toothpaste.
Clean between your teeth daily with floss or interdental cleaner.
Eat nutritious and balanced meals and limit snacking.
Check with your dentist about the use of supplemental fluoride, which strengthens your teeth, and about use of dental sealants (a plastic protective coating) applied to the chewing surfaces of the back teeth (where decay often starts) to protect them from decay.
Visit your dentist regularly for professional cleanings and oral examination.

Q&A: help need teeth desperately!!!!!!!!!?

Question by FRANCIE B: help need teeth desperately!!!!!!!!!?
i am 49 and in 1996 i had a serious car accident. it took 181 stiches to put my face back, but i lost all my teeth, i have an upper plate, but they said there is no way that i can afford the $ 6000.00 oral surgery needed to put in ‘pegs’ in for my lower! my husbands co. closed after he had been with them for 26 years! i am on full disability. and we have had custody of our grandson who is now 11. and an ‘a’ student!!!! i see our drs. without borders–travel around the world to help people……….why not me????
someone help please!!!!!!!!!!!!!

Best answer:

Answer by leisureeric
HAHAHA HAHAHA HAHAHA THATS SOO FUNNY!

What do you think? Answer below!

do you know of any dentists in oakland county mich.that donate their services?

Question by loveelyn: do you know of any dentists in oakland county mich.that donate their services?
dentists that donate services for low income seniors

Best answer:

Answer by Glenn M
Check out the Oakland County Health Dental Program at the link below. If that doesn’t help, there are other programs also listed on the page. For others reading this:

Many dentists contribute materials and/or services, but the list can change at any time. To find out what is available in your area, call your
1. Call several local dentists, explain the problem, and ask if they know where you might go.
2. If you are looking for dentures, call several dental labs, explain the problem, and ask where you might go.
3. Check with your local health department. Ask for a social worker, explain the problem and ask for any referrals, or any free or low-cost clinics.
4. Check with your local pastor, rabbi or spiritual advisor.
5. Check with ocal nursing/retirement homes for referrals.
Hope this helps to keep you smiling.

Know better? Leave your own answer in the comments!

Q&A: do you know of any dentists in oakland county mich.that donate their services?

Question by loveelyn: do you know of any dentists in oakland county mich.that donate their services?
dentists that donate services for low income seniors

Best answer:

Answer by Glenn M
Check out the Oakland County Health Dental Program at the link below. If that doesn’t help, there are other programs also listed on the page. For others reading this:

Many dentists contribute materials and/or services, but the list can change at any time. To find out what is available in your area, call your
1. Call several local dentists, explain the problem, and ask if they know where you might go.
2. If you are looking for dentures, call several dental labs, explain the problem, and ask where you might go.
3. Check with your local health department. Ask for a social worker, explain the problem and ask for any referrals, or any free or low-cost clinics.
4. Check with your local pastor, rabbi or spiritual advisor.
5. Check with ocal nursing/retirement homes for referrals.
Hope this helps to keep you smiling.

Give your answer to this question below!

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